Molly's Craft & Print LLC is the operator of (https://mcraftsandprints.com). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to wait restocking of the backordered item or for us to place a special order through our manufacture which cannot be return according to our 30 day return policy.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer. All orders are shipped out Fedex Ground which is a 3 to 5 day ship time. All items less than 9 pounds will be shipped out FedEx Surepost which is a 4-7 day shipment window. If you need a faster service please click Fed Ex Express at check out. For a limited time we will be offering free ground shipping for all orders over $175. You have the chance to increase your discounts by spending over $500 on one order.
3. Free Excludes:
All equipment such as heat presses, cutters, and printers do not qualify for the free shipping promotion. Please email us at customerservice@Mcraftsandprints.com for your custom quote.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
* Gift cards
* Downloadable software products
* Special Ordered Items
*Equipment (Such as Heat Presses, Cutters, & Printers) those manufactures offer their own warranties if register on their website. Please call them if you need parts not Molly’s Craft and Print LLC.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
Please contact us at customerservice@Mcraftsandprints.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@Mcraftsandprints.com and send your item to: 100 Easy Street #785, Carefree, AZ, 85377, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 100 Easy Street #785, Carefree, AZ, 85377, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.